Updated as of July 28, 2024

We at the "Iti Verchik" website are committed to promoting accessibility, to allow people with disabilities and special needs to enjoy our services at the service points, on the website and at the call centers.

About 25% of the population in Israel encounter difficulties accessing the Internet: people with vision and hearing impairments, motor disabilities, third-year-olds and more.

In order to be able to provide an optimal, professional and accessible service to everyone, we made the necessary adjustments to our website, and we implemented the accessibility rules as much as possible in accordance with the principles of the accessibility standard in Israel, regulations on equal rights for people with disabilities (accessibility adjustments to the service), 2013-2013 (mark C ': Internet Services),

The site is adapted to the requirements of accessibility standard 5568 level AA according to WCAG 2.1 guidelines

Accessibility on the site is optimized for the leading browsers: Chrome, Firefox, Explorer 9 and above.

We have invested significant resources to ensure that the site is easy to use and accessible to people with disabilities, believing that every person is entitled to live with dignity, equality, comfort and independence. You have at your disposal an advanced accessibility component of the UserWay company, operated by a dedicated accessibility server. The software improves the site's compliance with WCAG 2.1 guidelines.

UserWay's accessibility menu is activated by clicking on the menu icon in the corner of the page. It offers options such as adaptation to screen readers, keyboard navigation, increasing fonts, stopping flickering, contrast, highlighting links, changing fonts and more. The extension supports screen reader software such as JAWS, NVDA and more.

We continue to improve the website's accessibility as part of our commitment to allow its use by the entire population, including people with disabilities and special needs. You may come across parts that have not yet been accessed. We will be happy to receive inquiries regarding difficulties in browsing the website, suggestions for improvement or reports on problems to the coordinator of the accessibility field in the company:

Accessibility Area Coordinator: Name: Itay Verchik Phone: 072-3937747 Email: [email protected]

So that we can handle the problem in an optimal way, it is recommended to attach details as complete as possible:

• Problem Description

• The action you tried to perform

• The page you browsed

• Browser type and version

• Operating System

• Type of assistive technology (if used)

For the avoidance of doubt:

We are committed to making our sites accessible to all people, able-bodied and disabled.

On this site you can find the technology that suits your needs.

This site is a site usable by the entire population for the most part and with maximum effort..

You may find elements that are not accessible because they have not yet been accessed or no suitable technology has been found, and we guarantee that every effort is made to improve and make it accessible at a high level and without compromise.

If you encountered difficulty browsing the site and viewing our content, we apologize and would be very happy if you would draw our attention to this.

If you encounter any problem with the website's accessibility, we direct you to contact us using the contact details on the website, so that we can handle any problem, using one of the following means of your choice:

Contact form

Sending an email to [email protected] a phone call to 072-3937747

In order to address any problem and matter you encountered, please attach full details along with screenshots for accuracy:

What is the problem you encountered? What browser did you use? What action were you trying to perform? What page did you browse? What element is it about?

We will make sure to get back to you soon, after handling the problem with exact details on handling each problem.